At Sparo, we value your privacy and are committed to safeguarding the data of salon administrators, staff members, and salon clients. This policy details how your information is collected, processed, and protected.
1Information We Collect
To provide salon operations features, Sparo collects only the necessary business metadata:
- Salon & Account Profiles: Business name, address, contact phone numbers, administrator email addresses, GST/tax identifiers, and subscription history.
- Client & Appointment Logs: Customer names, contact numbers, booked services, transaction invoices, and loyalty point records entered by salon operators.
- Employee Directory: Staff names, service specializations, work hours, attendance logs, and compensation structures for internal payroll calculation.
2Payment Gateway Data Security (Cashfree)
When you purchase a subscription or resource add-on, your payment card, UPI, or banking credentials are transmitted directly to Cashfree Payments over 256-bit TLS encrypted channels. Sparo does not store or process complete credit card numbers, CVVs, or bank net-banking passwords on our servers. All transactions comply with PCI-DSS standards.
3Database Isolation & Infrastructure
All salon data is maintained within secure, access-controlled PostgreSQL database environments with automated daily backups. Administrative passwords are saved utilizing one-way bcrypt cryptographic hashing. Sensitive API keys and tokens are insulated within secure server environments.
4No Third-Party Data Sharing
Sparo adheres to a strict non-monetization policy regarding customer data. We never sell, rent, trade, or distribute your salon customer contact lists or transaction histories to third-party advertisers or data brokers.
5Contact Our Data Protection Officer
For data access requests, account deletion inquiries, or privacy questions: